Privacy Policy
Effective date: November 12, 2026
This policy explains how DIGIT4L STUDIO DESIGN LLC, a Florida limited liability company ("Sabelix," "we," "us"), collects, uses and protects information when you use Sabelix at sabelix.com (the "Service").
In plain words
- Your documents are yours. Our policy is that no one on our team opens or reads them, and our internal tools never show their content.
- They're encrypted, while they travel and while they're stored, with a key unique to your account.
- Our system decrypts them automatically, only to do what you ask — read a document you upload or answer a question — and sends the needed excerpts to our AI provider for that purpose.
- We never use your documents to train AI, and we never sell your information. Your documents and chat are never used for advertising.
- You can delete everything, anytime, from the app.
1. What we collect
| Type | Examples | Why |
|---|---|---|
| Account information | Email address, the company name you enter, your name and role, your business's website, your language, the date you accepted our Terms. If you sign in with Google, Google shares your name, email and profile picture with us — never your Google password, and we get no access to your Gmail, Drive or other Google data | To create and secure your account, sign you in and contact you about it |
| Your Content | Documents you upload, the text and figures extracted from them, what you tell Sabelix about your company, what Sabelix reads from the public website you give us, your questions and the answers | Only to provide the Service to you |
| Payment information | Plan, billing status, Stripe customer and subscription IDs. Card details are collected and stored by Stripe, never by us | To charge for your plan or credit bags and manage your subscription |
| Support requests | What you write in the support form or send to our support email, with your email and company name | To answer you. They're kept in our support inbox as long as needed to help you and keep a record of the conversation |
| Feedback on answers | The thumbs up or down you give an answer, what you write about it and, only if you tick the box to share them, that question and answer. It's stored without your chat's encryption so our team can read it | To improve Sabelix's answers. It's deleted if you delete that message or your account |
| Usage information | How many credits you have and what you use them on (documents, messages, analyses, market comparisons), and technical data such as amounts of AI processing | To apply plan limits, prevent abuse, keep the Service secure and manage costs. It does not include the content of your documents or questions. |
| Technical information | IP address, browser and device type, from our servers and security provider | To deliver the Service, protect it from attacks and prevent abuse |
| Cookies and local storage | An essential cookie that keeps you signed in; your language and similar settings stored in your browser | To make the Service work. Outside the campaign pages (see below), we don't use advertising cookies. |
| Campaign pages (prueba.sabelix.com) | Your answers to the quiz about your business, your email, the date you agreed to receive emails, which ad you came from ("utm" parameters) and which emails we've sent you | To send you your diagnosis and a few follow-up emails, and to give you the extra credits if you sign in with that email. Every email has an unsubscribe link. If you unsubscribe, we stop writing |
| Meta pixel (campaign pages only) | Only if you accept it in the notice on those pages, the Meta pixel sets advertising cookies and tells Meta you visited the page and, if you send the quiz, that you sent it. We never send it your email or your answers | To measure our ads on Facebook and Instagram. If you reject it, or your browser sends the Global Privacy Control signal, it isn't loaded |
| Analytics on public pages | Only on the public pages of sabelix.com (home, Sabelix Custom, accountants and legal pages) we use Google Analytics, which sets analytics cookies and receives data such as the pages you visit, where you came from, your device type and your approximate location. It is never loaded inside the app, where your documents, chat and business data are | To know how many people visit the site and which pages help them. If your browser sends the Global Privacy Control signal, we don't load Google Analytics. You can also block it with Google's Google Analytics opt-out browser add-on |
2. How we use information
We use information to provide and improve the Service, sign you in, answer your questions, apply plan limits, process payments, send service emails (such as sign-in codes and billing notices), send the follow-up emails you asked for on a campaign page, provide support, keep the Service secure, prevent fraud and abuse, and comply with the law. We do not use Your Content to train AI models, to build profiles for advertising, or for any purpose other than serving you.
3. How your documents are protected
- Encryption in transit: all connections use TLS (HTTPS).
- Encryption at rest: your files, the text extracted from them, what Sabelix learned about your company and your chat are encrypted with AES-256 using a key unique to your account. That key is itself encrypted with a master key kept separately from the database.
- Limited access: our internal tools show account and usage information only — never document content. Access to production systems and keys is restricted to the few people who maintain the Service, only for maintenance and security, never to read customer content.
- Honestly: to analyze your documents, our system must decrypt them automatically while it works. That's why we promise that no one on our team will look at them — not that it is technically impossible for any computer to read them. No online service that analyzes documents with AI can truthfully promise the second.
4. AI processing
To read your documents and write answers, the Service sends the relevant content to Anthropic, PBC (the Claude AI models) through its commercial API. Under Anthropic's commercial terms, that data is not used to train its models and is kept only for a limited period for safety and abuse monitoring, as described in its policies.
Market comparisons use a web search run by the AI provider. For that search we send a short description of your type of business, your location and your question — not your documents.
AI output can be wrong. See our Terms of Service.
5. Who receives information (service providers)
We share information only with providers that help us run the Service, each bound by contract to protect it and use it only for us:
| Provider | Purpose |
|---|---|
| Supabase, Inc. | Database, encrypted file storage and sign-in |
| Anthropic, PBC | AI that reads documents, writes answers and searches public market data |
| Hetzner Online GmbH | Servers that run the application |
| Cloudflare, Inc. | Network security and delivery (protects the site from attacks) |
| Amazon Web Services, Inc. | Sending emails such as sign-in codes, and delivering support requests to our support inbox |
| Stripe, Inc. | Payments and subscription management |
| Meta Platforms, Inc. | Ad measurement with the Meta pixel, only on campaign pages and only if you accept it. Meta never receives Your Content, your email or your answers |
| Google LLC | Sign-in with Google, only if you choose it, and analytics on public pages (Google Analytics). Google Analytics never receives Your Content |
Sabelix is operated from the United States. If you use it from another country, your information is transferred to and processed in the United States and in other countries where these providers operate. We'll update this list before adding a provider that handles Your Content.
We may also disclose information: to comply with a valid legal process (such as a subpoena or court order) — and, where the law allows, we'll notify you first so you can object; to protect the rights, safety and security of our users, the public or us; or as part of a merger, acquisition or sale of assets, subject to this policy.
We do not sell your personal information. The only exception to "not sharing for advertising" is the Meta pixel on campaign pages, which only turns on if you accept it, and which you can reject in that same notice or with the Global Privacy Control signal. Your Content is never shared for advertising.
6. Preventing abuse of the free plan
To stop one person from collecting unlimited free plans, we keep a record of the credits each email address has received and used, and of how many analyses each email address and IP address has used. We store these as one-way coded identifiers (a keyed hash), not as the email or IP itself. These records are not linked to your account and are kept even if you start over or delete your account, for as long as needed to apply plan limits and prevent abuse. That is why, if you come back with the same email, your credits stay as they were.
7. How long we keep information
- Your Content: while your account is active, until you delete it, start over or delete your account. This includes the summary of what you've talked about with Sabelix, written with AI so it can recall it later, which you can see under "My business".
- Unused accounts: while you pay for a plan, we keep your account even if you don't use it. If you're on the free plan and don't use your account for 3 months, we delete it with all Your Content. If you used to pay for a plan and no longer do, the period is 6 months without use. We email you at least 14 days before, and signing back in is enough to keep it.
- When you delete: documents, files, your chat and what Sabelix learned are removed from our active systems right away. Copies in our own nightly backups (still encrypted, on our servers) are removed within 7 days, and copies in our providers' backups when those backups expire on their regular schedule.
- Account information: until you delete your account.
- Payment records: as long as tax and accounting laws require (Stripe keeps its own records under its policies).
- Abuse-prevention records: as described in Section 6.
8. Your choices and rights
Wherever you live, you can:
- Access the documents you uploaded and your chat in the app;
- Correct your company name and what you told Sabelix;
- Delete documents, start over, or delete your account from the app;
- Ask questions or make a request by writing to [email protected].
Residents of California, Florida and other states with privacy laws may have additional rights, and we honor them where they apply. We will verify your request through your account email and answer within the time the law requires. We won't treat you differently for exercising your rights.
When you upload information about your customers, employees or other people, you decide what to upload and why; we process it on your behalf. If one of those people contacts us, we'll direct them to you.
9. Security incidents
No system is perfectly secure. If a security incident affects your personal information, we will notify you and the authorities as required by law, including Florida's data breach law, without unreasonable delay.
10. Children
The Service is for adults 18 and older using it for business. We do not knowingly collect information from children under 13 (or under 18). If you believe a child gave us information, write to [email protected] and we'll delete it.
11. Changes
If we make material changes to this policy, we'll notify you by email or in the app before they take effect and ask you to accept them.
12. Languages
This policy is available in English and Spanish. If the versions conflict, the English version controls.
13. Contact
DIGIT4L STUDIO DESIGN LLC · 18117 Biscayne Blvd, Suite #4882, Miami, FL 33160, USA · [email protected]